Delete your Kinly account & data

In the app:

1. Open Kinly and go to the Profile tab.
2. Scroll to the bottom and tap "Delete my account."
3. Confirm. (If you're a child under 13, a parent/guardian is asked to approve the deletion.)

Or by email: write to privacy@gokinly.com from the email address on your account with the subject "Delete my account," and we'll process it for you.

• Remove a family member or child: a guardian opens that member and taps "Remove from family," which deletes that member's data (including a child's location history).
• Stop location collection: turn off location sharing in your Profile at any time.
• Export a child's data first: a parent can request a copy of their child's data from the child's management screen before deleting.
• Or email privacy@gokinly.com to request deletion of specific data.

Deleted when you delete your account or a member:

• The member record — name, profile photo, and battery readings
• All location and activity-segment history (the map trail/timeline)
• Push-notification tokens and any transient "on my way" pickup snapshots
• For a child: the full profile and activity history we hold on them

Kept only as required:

• The verifiable parental-consent record for a child, which COPPA requires us to retain — it is not used for any other purpose.
• Ride and SOS records may remain in other family members' own history; carpool participation history is scrubbed of the child's name and pickup point.

Timing: deletions are processed promptly (typically immediately in-app, or within a few days for an emailed request). We retain data only where the law requires it.