Kinly Terms of Service

Last updated: June 22, 2026

These Terms of Service ("Terms") are a legal agreement between you and Kinly ("Kinly", "we", "us") governing your use of the Kinly mobile application and related services (together, the "Service"). By creating an account, joining a family, or otherwise using Kinly, you agree to these Terms. If you do not agree, do not use the Service.

If you have any questions about these Terms, contact us at support@gokinly.com.

1. What Kinly is

Kinly is a private app for sharing real-time location among family members, coordinating rides within your family, coordinating carpools between families who choose to participate together, and receiving notifications about arrivals, departures, and ride requests. Kinly is a coordination and communication tool for people who already know and trust each other. It is not a social network, a public ride-hailing or transportation service, or an emergency-response service. See Sections 7 and 8 for important limits on the ride, carpool, and safety features.

2. Who can use Kinly

• Guardians. To create a family, you must be at least 18 years old and a parent or legal guardian, or otherwise legally able to enter into these Terms.
• Children under 13. A guardian may add a child under 13 to their family. Children under 13 do not create their own account, are not asked for an email address or password, and are added only through a one-time device-claim link the guardian generates in the app. A guardian must complete Kinly's verifiable parental consent process for a child under 13, as described in our Privacy Policy.
• Teens 13–17. A teen aged 13–17 may join a family using a valid invite code provided by their guardian. Children and teens cannot create a family.
• Consent for minors. A guardian who invites a minor (a family member under 18) to Kinly represents that they are the parent or legal guardian of that minor, accepts these Terms on the minor's behalf, and consents to the collection and use of the minor's data as described in our Privacy Policy. The guardian is responsible for supervising the minor's use of the Service.

If you do not meet these requirements, you may not use Kinly.

3. Your account

• You must provide an accurate email address and keep your account information current.
• You are responsible for keeping your password and device secure, and for all activity that occurs under your account.
• One account is for one person. Do not share your login credentials.
• Notify us promptly at support@gokinly.com if you believe your account has been accessed without your authorization.

Account credentials are managed by our authentication provider; we never see your password in plain text (see the Privacy Policy).

4. Families and invite codes

• Kinly organizes everyone into a "family" — a private group whose members share data with one another.
• A guardian creates a family and invites others by sharing a short invite code generated by the app.
• You are responsible for who you invite. Only share an invite code with people you intend to add to your family, and only invite a minor if you are their parent or legal guardian. Anyone who joins your family with a valid code can see the location and family data of its members, as described in the Privacy Policy.
• If an invite code is shared with the wrong person, a guardian can generate a new code (which invalidates the old one) and remove members from the family at any time in the app.
• By joining or remaining in a family, you consent to sharing your information with the other members of that family as described in the Privacy Policy.

5. Acceptable use

You agree that you will not:

• Use Kinly to track, locate, monitor, or surveil any person without their knowledge and consent, except your own minor children for whom you are the legal guardian.
• Use the Service to harass, stalk, threaten, abuse, or harm anyone.
• Invite or add anyone to a family without the legal right to do so.
• Use the Service for any unlawful purpose or in violation of any applicable law, including laws governing surveillance, recording, or the privacy of others.
• Attempt to access data belonging to families you are not a member of, probe or bypass the Service's security, or interfere with its operation.
• Reverse-engineer, decompile, scrape, or build a competing product from the Service, except to the extent this restriction is prohibited by law.
• Upload content that is illegal, infringing, or that you do not have the right to share.

We may suspend or terminate accounts that violate these rules (see Section 14).

6. Location sharing and accuracy

• Location sharing is under your control. You can turn it off at any time in your profile; when you do, Kinly stops writing your location to our systems.
• Location information is provided by your device and mobile operating system and depends on factors outside our control — GPS signal, connectivity, battery level, OS power management, and device settings. Location data may be delayed, approximate, or unavailable.
• Do not rely on Kinly as the sole means of determining a person's location in any situation where accuracy or timeliness matters for someone's safety. Kinly is an aid, not a guarantee.

7. Rides and carpools are coordinated between users — Kinly is not a transportation provider

Kinly lets family members request and offer rides to one another, and lets families coordinate carpools with other families. Kinly only helps people coordinate; it does not provide transportation.

• We do not employ, contract with, screen, vet, train, license, insure, or supervise any driver — whether a member of your own family or of another family in a carpool. We do not run background checks on, or verify the identity, license, or insurance of, any driver.
• We do not inspect vehicles or guarantee that any ride or carpool will occur, be on time, or be safe.
• All ride and carpool arrangements are solely between the people involved. You alone are responsible for deciding whom you and your children ride with, including any driver from another family, and for the safety of any ride. A carpool driver from another family is not screened, endorsed, or vouched for by Kinly in any way; your decision to let your child ride with them is your own.
• Kinly is not a party to, and is not responsible for, any interaction, arrangement, or dispute between family members or between families in a carpool.

Carpool driving is limited to adults. Only a user who is 18 or older may join a carpool as a member, host a carpool, or volunteer to drive. Children and teens under 18 may participate only as riders that their own guardian has added. This is a Kinly product rule and does not make Kinly responsible for any driver's eligibility, licensing, or conduct.

8. Safety and SOS features are not a substitute for emergency services

Kinly includes alerting features (such as SOS alerts and arrival/departure notifications). These are convenience features among family members and are not an emergency-response, monitoring, or life-safety service.

• In an emergency, call 911 or your local emergency number. Do not rely on Kinly.
• We do not monitor alerts, and no one at Kinly is notified when you raise one — only your family members are, on a best-effort basis.
• Delivery of alerts and notifications is not guaranteed. Notifications depend on your device, connectivity, push-notification services, and OS settings, any of which can delay or prevent delivery.
• Pickup and arrival-time notifications (such as "on the way" or "5 minutes away") are estimates based on live traffic and device location and are not guaranteed to be accurate or delivered on time. A family member should not wait alone in an unsafe place based on an estimated arrival time, and guardians remain responsible for pickup arrangements.

9. Notifications

By using Kinly you may receive push notifications, which are central to how the Service works (ride requests, arrivals, SOS, etc.). The account owner who creates a family may also receive occasional product reminders (for example, a prompt to add a family member); these go only to that adult and can be turned off in the profile. You can control notifications through your device's system settings, but disabling them may prevent core features from working as intended. Notification delivery is best-effort and not guaranteed.

10. Your content

• You retain ownership of the content you add to Kinly — your name, profile photo, saved places, ride notes, and similar information ("Your Content").
• You grant Kinly a limited, non-exclusive license to host, store, process, and display Your Content solely to operate the Service for you and the members of your family. We do not use Your Content for advertising or any purpose outside operating Kinly.
• You are responsible for Your Content and represent that you have the right to share it. Do not upload content that infringes anyone's rights or violates any law.

11. Third-party services

Kinly relies on third-party platforms to operate, including Google Firebase (authentication, database, messaging, crash diagnostics) and Google Maps Platform (maps, geocoding, distance/ETA). Your use of features powered by these providers is also subject to their terms and privacy policies. We are not responsible for third-party services, and their availability is outside our control.

12. Privacy

Your use of Kinly is also governed by our Privacy Policy, which explains what we collect, how we use it, and your rights. By using the Service you acknowledge the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy regarding personal data, the Privacy Policy controls for that topic.

13. Availability and changes to the Service

We are continuously improving Kinly. We may add, change, suspend, or remove features at any time, and we may limit or discontinue the Service in whole or in part. We are not liable to you for any modification, suspension, or discontinuation of the Service. We do not guarantee that the Service will be uninterrupted, error-free, or available at any particular time.

14. Termination

• You may stop using Kinly at any time. You can leave your family or delete your account from the profile screen, or email support@gokinly.com. Deleting your account removes your data as described in the Privacy Policy.
• We may suspend or terminate your access if you violate these Terms, if required by law, or if necessary to protect the Service or other users. Where reasonable, we will try to give notice.
• Sections that by their nature should survive termination — including Sections 7, 8, 10, 15, 16, 17, and 18 — survive.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE ABOVE, WE DO NOT WARRANT THAT LOCATION DATA WILL BE ACCURATE, TIMELY, OR COMPLETE; THAT NOTIFICATIONS OR ALERTS WILL BE DELIVERED; THAT RIDES WILL OCCUR OR BE SAFE; OR THAT THE SERVICE WILL BE SECURE, UNINTERRUPTED, OR ERROR-FREE. YOU USE THE SERVICE'S LOCATION, RIDE, AND SAFETY FEATURES AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINLY AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING OUT OF OR RELATED TO YOUR USE OF — OR INABILITY TO USE — THE SERVICE, INCLUDING ANY RELIANCE ON LOCATION DATA, NOTIFICATIONS, RIDE COORDINATION, OR SAFETY FEATURES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US TO USE THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $50.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Kinly and its owners, employees, and suppliers from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, your violation of any law or the rights of any person, or content or invitations you submit.

18. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. You agree that the courts located in that jurisdiction will have exclusive jurisdiction over any dispute that is not subject to other agreed dispute-resolution, except where applicable law gives you the right to bring a claim in your home jurisdiction.

19. Changes to these Terms

We may update these Terms as Kinly evolves. When we do, we'll change the "Last updated" date above. Material changes will be communicated to active users in-app or by email. Your continued use of the Service after a change takes effect means you accept the updated Terms.

20. Contact